Terms of service
Terms of Service
Welcome to Smart Select. By accessing or using our website and placing an order, you agree to the following Terms of Service.
1. General
Smart Select operates this online store to provide customers with products for personal use.
We reserve the right to update, modify, or discontinue products, services, prices, or website content at any time without prior notice.
2. Product Information
We make reasonable efforts to display product descriptions, images, specifications, and prices accurately.
However, slight differences in product color, appearance, packaging, or specifications may occur due to photography, lighting, screen settings, or manufacturer changes.
3. Prices
All prices displayed on our website are in Pakistani Rupees (PKR), unless otherwise stated.
Prices may be changed at any time without prior notice.
The price applicable to your order is the price displayed at the time you place the order.
4. Orders
When you place an order, you are providing a request to purchase the selected product.
We reserve the right to accept, reject, or cancel an order in certain situations, including:
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Product availability issues
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Incorrect pricing or product information
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Incorrect or incomplete customer information
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Suspicious or potentially fraudulent orders
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Repeated failed or refused deliveries
If we cancel an order that has already been paid for, we will provide an appropriate refund where applicable.
5. Cash on Delivery
We may offer Cash on Delivery (COD) as a payment option.
For COD orders, customers are expected to provide accurate contact and delivery information and be available to receive the parcel.
Customers should not place an order if they do not intend to receive it.
6. Shipping and Delivery
We currently deliver within Pakistan.
Our standard delivery estimate is approximately 3–5 business days, although delivery times may vary depending on location, courier operations, weather, holidays, or other circumstances outside our control.
We currently offer Free Delivery within Pakistan where stated at checkout.
7. Order Cancellation
Customers may contact us as soon as possible if they wish to cancel an order.
Once an order has been dispatched, cancellation may no longer be possible.
We may also cancel orders that cannot reasonably be fulfilled.
8. Returns, Exchanges and Refunds
Returns, exchanges, and refunds are handled according to our Return & Refund Policy.
Please review that policy before placing an order.
9. Customer Information
Customers are responsible for providing accurate information when placing an order, including:
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Full name
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Phone number
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Complete delivery address
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City
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Any other information required to deliver the order
Smart Select is not responsible for delivery problems caused by incorrect or incomplete information provided by the customer.
10. Website Use
Customers agree not to misuse our website, attempt unauthorized access, interfere with website functionality, or use the website for unlawful purposes.
11. Intellectual Property
The content of this website, including logos, product images, text, graphics, and other materials, may belong to Smart Select or its respective owners and may not be copied, reproduced, or used without permission.
12. Third-Party Services
Our store may use third-party services such as payment providers, courier companies, analytics services, advertising platforms, or other service providers.
Their services may be subject to their own terms and policies.
13. Limitation of Liability
Smart Select will make reasonable efforts to provide accurate product information and fulfill orders.
We are not responsible for delays, interruptions, or losses caused by circumstances outside our reasonable control, including courier delays, natural events, technical issues, or other unforeseen circumstances.
14. Changes to These Terms
We may update these Terms of Service from time to time.
Any changes will be posted on this page, and the updated version will apply from the time it is published.
15. Contact Us
If you have any questions about these Terms of Service, Returns, Orders, or other store matters, please contact Smart Select through the contact details provided on our website or email.
unsarashid730@gmail.com